CONTACT

Write to us.

one person answers, usually within a day, Monday to Saturday

MEMBERS · ACCESS · LOGINS

[email protected]

Access requests, a login that does not work, a forgotten password, something on the scanner that looks wrong, a question about an alert. Include your login name if you have one.

FINANCE

[email protected]

Anything about payments, refunds or a linked account.

EVERYTHING ELSE

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Press, partnerships, questions before you sign up.

Or use the form

It lands in the support inbox and we reply to the address you give.

Sent. We reply to your address, usually within a day.

Before you write

  • Gold and the Dow show no price on the weekend. Markets are closed from Friday evening to Sunday evening (UTC). Bitcoin runs seven days.
  • The page says RECONNECTING. Wait a minute, then reload. If it stays, tell us the time you saw it.
  • Forgot your password. Use "Forgot your password?" on the login page; a new one is mailed within a minute.
  • How the scanner works is in the guide.